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Frequently Asked Questions

Here you can find most asked questions. We help you to find the answer

Still have some questions? Then feel free to contact us and we will get in touch with you

Please get in touch via our contact page. For technical support and general questions, [email protected]

UK Price

  • 3 Months Subscription: £49.99
  • 6 Months Subscription: £69.99
  • 12 Months Subscription: £109.99

Worldwide Price:

  • 3 Months Subscription: $49.99 USD
  • 6 Months Subscription: $69.99 USD
  • 12 Months Subscription: $109.99 USD

Yes, we require your phone number to verify your account and prevent duplicate accounts.

Don’t worry, we never share any personal data with anyone; your details are only used for security purposes and never passed on to third parties.

No, signing up with Facebook is entirely optional. If you decide to register using this method we’ll never post to your wall.

We take this responsibility extremely seriously.

We are inclusive to all Sikhs, from those who are actively practising Sikhi to those who are at the beginning of their journey. Our platform is not a place to freely socialise with the opposite sex, but one where those serious about finding their life partner can connect.

We strive to give our users the features needed to help them stay safe and be mindful of their obligations to themselves and others.

In keeping with this, Lavaan takes the following steps:

  • 1. Selfie Verification™
  • To maintain a quality community, all users must take a private Selfie Verification™ photo when registering to verify their identity and legitimacy of their search
  • 2. Reporting
  • Users can report inappropriate conduct instantly and be assured that they are dealt with ASAP
  • 3. Chat function
  • The safe and secure chat function allows users to communicate exclusively via the platform first, until they are comfortable to move the conversation to their phone etc.
Please get in touch via our contact page. Please email [email protected] with an exact account of what happened and we will deal with it accordingly.
Your search results are listed in order of users who match your search criteria exactly to users who match a few of your criteria specifications (followed by all remaining users on the site). This allows you to consider an user you wouldn’t normally connect with increasing your chances of meeting a potential partner. Please note, if your search criteria is too specific, you are likely to have less exact matches. Keeping your search criteria as broad as possible allows you to connect with more users you may get along with.

All profiles must be manually approved by our team. Your profile will say AWAITING APPROVAL whilst this is being done. During this time your photos will be blurred and not visible to others.

It normally takes up to 24 hours for your profile to be approved.

To be approved quickly, ensure you upload valid clear photos of your face that match your Security Selfie.

All users take a Selfie Verification photo when signing up. This photo is used in conjunction with their profile photos to confirm their identity. This is just one part of the numerous techniques and systems we employ to ensure the legitimacy of our users.

Your Selfie verification pictures are never public.

If you suspect that a user is impersonating someone else, please report them to us and we will investigate further.

To help others get an idea of where you live the nearest major Town or City is listed on your profile.

There are 3 main reasons why you profile has been rejected:

  • 1) Unclear or inappropriate pictures – we need clear pictures, showing you ‘in your best light’, this means a variety of pictures not just selfies and in different settings (not just at parties).
  • 2) Your Bio or written prompts need more depth – this is really important for users to be able to connect with you. You only get one shot at a first impression, so we want to make sure it’s the best possible one
  • 3) Some information on your profile doesn’t match your ID so we need to verify this before approving your profile.
When you see a profile you like the sound of, click on 'show interest'. The user will automatically receive a notification and can view your profile. If they also click on 'show interest' you will be able to message each other via the secure chat function.
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