Safety guidance

The safety of our users is very important to us. Identity and selfie verification and human profile review help confirm that a member is the person shown, but they do not guarantee identity, conduct, intentions, or safety. YourLavaan does not conduct criminal record, DBS, domestic-violence database, or sex-offender registry checks. Please take a few minutes to read these tips.

Use the in-app Report button to report concerns. You can also block or remove a match. Accounts may be suspended or banned following safety or moderation review. Authorised administrators may access relevant conversations when required to review reports or protect members.

Keep your financial information private:

Ignore any request to send money – even if the person claims to be in an emergency – and report it to us immediately. Never give out financial information such as your credit card number or bank information.

Keep your personal information safe:

You are in control of your YourLavaan experience at all times – remain anonymous until you feel ready. Be careful about sharing personal information, until you are comfortable enough with someone to share it. Also, leave any personal contact information out of your YourLavaan profile.

YourLavaan will never send you an email asking for your username and password information. Any such communication should be reported immediately.

Report suspicious users

There are red flags that may indicate a scammer or a breach of our Terms. Report anyone who:

• Asks you for money or donations
• Vanishes and reappears under a different name
• Asks for your address under the guise of sending flowers or gifts
• Appears to be under the minimum age of 21
• Sends harassing or offensive messages
• Behaves inappropriately after meeting in person
• Uses a fraudulent profile
• Sends spam or attempts to sell products or services

Meeting in Person

First meetings are exciting, but always take precautions and follow these guidelines to help you stay safe:

• Get to know the other person before meeting them offline.
• Always meet in public.
• Meet for the first time in a populated, public place – never in a private or remote location, and never at your home or apartment.
• Tell a friend or family member about your plans.
• Tell them who you are meeting, where you are going and when you will return. Bring your phone with you.
• Drive yourself to and from the first meeting.
• Be in control of your own ride – even if you take a taxi. Securing your own ride is important. Even if the person you’re meeting volunteers to pick you up, do not get into a vehicle with someone you don’t know and trust, especially if it’s the first meeting.